Frequently Asked Questions – Morb Auto Registration
Bookings
Can I book an appointment for DMV services?
Yes! We accept both walk-ins and appointments. Customers with appointments will receive priority service.
How can I prepare for my visit to ensure fast service?
Review the service requirements on our website, bring all necessary documents, and arrive with payment ready. This helps ensure a smooth and efficient visit.
What are your business hours?
We’re open Monday through Saturday, from 10:00 AM to 6:00 PM.
Service
What do I need to request a duplicate title?
Bring a valid photo ID and complete the REG 227 form (available at our office). Indicate whether the original title was lost, damaged, or stolen. In some cases, a co-signature from the previous owner may be required.
How can I replace my license plates?
Submit a plate replacement form along with any remaining plates (if available), a copy of your current registration, and payment. For personalized or specialty plates, additional forms may apply.
How do I register my out-of-state vehicle?
Bring the vehicle for inspection and provide your out-of-state title and registration, proof of California residency, valid ID, and proof of insurance. All applicable fees are due at the time of service.
What’s needed for a title transfer?
Provide a signed current title, completed transfer form, valid ID for both buyer and seller, and proof of purchase (bill of sale if needed). Additional documents may apply depending on the vehicle history.
How do I renew my vehicle registration?
Bring your renewal notice or current registration, proof of insurance, and payment. A smog check may be required if your vehicle is due for one.
How do I get a duplicate registration card?
Provide your vehicle info, valid ID, and pay the duplicate fee. We’ll issue a replacement on the spot.
Cost, Payment, and Incentives
When is payment due?
All payments are due upfront before service is performed. No services are initiated until full payment is received.
How can I pay?
We accept credit/debit cards, cash, and peer-to-peer platforms like Venmo or Zelle. Let us know your preferred method at the time of service.
Can I pay in installments?
We do not offer installment plans. However, we offer flexible payment options to make your transaction convenient.
Customer Support
How can I contact customer support?
You can reach us by phone, email, or through the contact form on our website. We’re here to help with any concerns or questions.
Do you accept feedback on services?
Yes! We value your input. Submit feedback through our website or speak to a team member directly during your visit.
Can I request custom services or features?
Yes, feel free to share special requests or suggestions through our contact form or in person. We’re always looking to improve.
Technical Support
What should I do if I experience a technical issue on your site?
Contact our support team with a description of the problem. We’ll investigate and get back to you as quickly as possible.
Is my personal data secure on your website?
Yes. Our site uses encrypted protocols (SSL) and secure servers to protect your information. We also advise using strong passwords.
How do I report a bug or suggest a feature?
Use our website’s contact form to report technical bugs or submit improvement ideas. We review all suggestions.
Contact Information
Where is your office located?
271 S Western Ave, Los Angeles, CA 90004
How can I contact your office?
Phone: (213) 605-3280
Email: morbsauto@gmail.com
We’re available during business hours to assist with all inquiries.